Last updated March 31, 2025
We are NovelX ("Company," "we," "us," "our"), operating the website https://novelx.ai (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
In operating the Site and providing the Services, NovelX utilizes sophisticated artificial intelligence technology to interpret and process user input. This technology is used across a variety of features, tailored to enhance your creative writing needs:
You can contact us by email at hello@novelx.ai.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and NovelX, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by hello@novelx.ai, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS". Free-tier users may only use our Content and Marks for personal, non-commercial purposes. However, premium users (those with an active subscription) are permitted limited commercial use of the Content and Marks as described in these terms.
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant free-tier users a non-exclusive, non-transferable, revocable license to:
Premium users with an active subscription are granted a limited, non-exclusive, worldwide license to use the AI-generated content they create (e.g., stories, characters, chapters) for commercial purposes. This includes publishing, monetizing, or sharing their generated content, provided the content does not violate these Terms or applicable laws. Reselling or redistributing the generated content as a standalone AI service is not permitted.
By using our AI tools to generate content, you retain full ownership of your output. However, you grant us a non-exclusive, royalty-free license to use that generated content—anonymously and only for internal purposes—to improve our AI systems, refine the service, and enhance model performance. Some of this may involve review of flagged generations or feedback you submit. Your data is not used to train the AI models directly and is never shared with third parties.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
We accept various forms of payment including major credit cards and debit cards.
When you make a purchase through our Services, you agree to provide current, complete, and accurate billing and account information. You also agree to promptly update your account details, including email address, payment method, and card expiration date, to ensure we can process your transactions and contact you as needed.
You agree to pay all charges at the prices in effect at the time of purchase, including any applicable taxes or fees. By submitting your payment information, you authorize us to charge your selected payment method for the total amount of your order.
If your order is part of a recurring subscription (such as a monthly or annual plan), you authorize us to charge your payment method on a recurring basis until you cancel. You can manage or cancel your subscription anytime from your account dashboard.
We reserve the right to correct any pricing errors, even after a payment has been submitted. We may also decline or cancel orders at our sole discretion.
We want you to have a great experience with NovelX. If you've purchased a subscription and are not satisfied with the service, please contact us within 30 days of your purchase to discuss your options.
Refund requests will be evaluated on a case-by-case basis. To request a refund, please contact our support team at hello@novelx.ai and include your account details so we can assist you.
You may not access or use the Services for any purpose other than those expressly permitted by us. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by NovelX.
As a user of the Services, you agree not to engage in any of the following prohibited activities:
Any violation of these Prohibited Activities may result in the immediate suspension or termination of your account, reporting to authorities, and legal action where applicable.
We care about data privacy and security. Please review our Privacy Policy: https://novelx.ai/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.
The Services are provided on an as-is and as-available basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranties or representations about the accuracy or completeness of the Services' content or the content of any websites or mobile applications linked to the Services and we will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content and materials.
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: